Services

Support for people with disability and their families

Special Voices is an innovative new service, established in early 2017, in direct response to the NDIS transformation of disability services. We are the only disability legal and advocacy service to specialise in the NDIS. We are based in South Melbourne and are committed to serving the local community as Port Phillip transitions to the NDIS from 1 April 2018. At this stage, we are providing advocacy and legal services, on a pro bono basis, to families affected by disability who live in the Port Phillip area only.

We deliver advice and support in a way that suits you – by telephone, email or in person at a time and place that suits you and your family. We can also attend planning and other meetings between you and the National Disability Insurance Agency to provide support and advice.

Our services include:

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One-to-one advocacy advice and support

We provide personalised, tailored support on all aspects of the NDIS including:

  • Accessing the NDIS (eligibility)
  • Planning (including pre-planning)
  • Review of NDIS decisions
  • Funds management
  • Nominee appointment
  • Engaging service providers
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Professional Representation

We provide professional representation in NDIS reviews, appeals and complaints and related matters such as service provider arrangements, Centrelink issues, disability discrimination complaints and carer’s rights.

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Plain English Legal Advice

We provide clear and concise advice on the NDIS and related matters (Centrelink, discrimination, carers rights, guardianship and administration).

Make the most of the NDIS with our professional and personal support

Special Voices talk to you about the NDIS and your family’s needs at a time and place that suits you. We have no waitlists and no eligibility hurdles. Contact us to discuss how Special Voices can help your family get the most out of the NDIS.

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